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Frequently asked questions
How do I pick a good excursion?+
Look for guides with a 4.5★+ rating, read 3–5 recent reviews and check the duration. Private tours cost more than group ones but adapt to your pace.
Can I cancel an excursion booking?+
Yes. Most excursions can be cancelled free of charge up to 24 hours before the start. Cancellation terms are listed on each excursion page.
Where do I meet the guide?+
The meeting point is shown on the excursion page and in your booking confirmation email — usually at a central spot or near the attraction.
Are excursions suitable for kids?+
Many excursions are family-friendly — use the "Child-friendly" filter. Confirm age restrictions with the guide before booking.
What languages are excursions held in?+
Most excursions are conducted in Russian. For international destinations, check the language on the excursion page.
